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Shipping Information

+61 2 9599 6909

Flat rate discreet shipping: $10.00

Express Shipping: $29.00

We ship our products via Australia Post.

A tracking number is included with all orders.

Orders are dispatched anywhere from 1-7 days from date of order placement.

Our packaging is simple and discreet for your privacy. 

CLICK AND COLLECT: We now offer our customers the option to CLICK AND COLLECT from our physical store at 2 Geeves Avenue Rockdale 2216 NSW. Should you opt for this option, you will be required to provide your Order Confirmation and ID to match the name provided with your order. Collection times are from 11am-8pm Monday to Saturday (Sundays are closed). The person whose name is on the order MUST collect the order themselves and provide ID to sign off as having collected their order in store -- we do not allow anyone else to collect on behalf of the customer.


Refer to table below for Delivery Durations: 


Delivery speed


Express Post Parcels

Next business day delivery.

Covers 80% of Australian business addresses, private addresses and Post Office boxes.


Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.


If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee. 

Regular Parcel Post

Delivery in 2 or more business days after posting

Covers all of Australia.


Sending to same state

Metro - up to 2 business days

Country - up to 5 business days


Sending interstate:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - Please ask at your local Post Office



Frequently Asked Questions (FAQS)

Will my parcel be discrete?

Of course! Your privacy is essential to us, and we have gone above and beyond to provide you with beautifully customized discrete packaging.

Are my personal details secured?

Yes. Any information you provide to us is kept strictly confidential, and we will only utilize it to process your order and keep you updated via email if you allow us to do so. Please refer to our Privacy Policy for more information.

What are my payment options?

We accept Visa, MasterCard and PayPal.

Where do you ship to?

We only ship Australia wide.

How much does shipping cost?

We offer $10 flat rate shipping on all orders via Regular Parcel Post and Express Parcel Post will cost $29.

Who do you use for shipping?

Australia Post.

When will I receive my parcel?

We offer same day shipping for orders made before 1 PM on business days. Outside of this, your parcel will be shipped between 1-2 days.

What will appear on my statement?

For complete discretion, your payment will appear as PERCY PLUS FOUR on your bank statement.

Can I return my item if I don’t like it?

Due to the intimate nature of our products, we do not offer exchanges or refunds on items for a change of mind. However, if the product is faulty or defective, we accept returns within 30 days of your purchase and will seek to replace it with a brand new identical product. Please check the warranty conditions of your individual product, as most of the brands we work with offer warranties, and we are happy to accept them and exchange them for a brand new identical product.